04 August 2021
Temporary Adjustments to Frontline Services
of the Consulate General
(Macau SAR, 04 August 2021) – The Philippine Consulate General in Macau SAR is one with the Macau SAR Government in ensuring the health and welfare of all persons living and working in Macau amidst the challenges of the COVID-19 pandemic. To ensure the health and well-being of Filipinos in Macau, the Consulate’s clientele, and its personnel, the Consulate will be implementing temporary adjustments to its frontline services effective Sunday, 08 August 2021 until further notice.
Appointment system and Operations Hours
The Consulate will continue to be open and to provide services to its clients on an appointment basis. Operations hours will be from 10:00AM through 3:00PM with no lunch break.
Bringing companions
In observance of social distancing and health protocols, only those with transactions with the Consulate and POLO-OWWA are requested to proceed to the Consulate. We strongly advise our clients to refrain from bringing companions to the Consulate area except for minors, PWD, pregnant women, senior citizens and others with special needs.
Adjustments to frontline services
Below are important details for those who wish to avail of the Consulate’s services:
|
Service |
Remarks |
How to avail |
|
Passport renewal |
Restricted to those with an online appointment |
To get an appointment, please visit https://macaupcgpassport.timetap.com/ |
|
Repatriation |
Ongoing |
To register, please visit https://tinyurl.com/repatMacau |
|
Passport releasing |
Strictly from 12nn to 3pm |
Strictly on the date of release indicated in the claim stub |
|
Notarials (Affidavits, SPA, NBI Clearance, etc) |
Strictly from 10AM to 12nn |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Report of Birth, Report of Marriage and other civil registry services |
Strictly from 10AM to 12nn |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Visa |
Restricted to those who are qualified under Philippine regulations |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Assistance-to-Nationals (ATN) services, including issuance of Travel Document |
Open subject to social distancing protocols |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it. . Urgent concerns may also be sent at the Consulate’s hotline at +85366981900 (Viber and Whatspp). |
|
Contract verification and OEC |
Suspended |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call +85328715039 |
|
OWWA Membership Application |
Restricted to those with an online appointment |
To get an appointment, please visit https://owwamacau.timetap.com Inquiries may also be sent by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call +85362587887 |
|
SSS |
Physical operations have been suspended since February 2021 |
For inquiries, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. Inquiries may also be sent by Whatsapp at +85260570093
|
|
PagIBIG Fund |
Physical operations have been suspended effective 01 July 2021 |
For inquiries, please email at This email address is being protected from spambots. You need JavaScript enabled to view it.
|
Other reminders:
- All clients availing of the Consulate’s services during their confirmed appointments are reminded to wear their facemasks
- All clients will be required to present a “green” Macau Health Code and will be subjected to thermal screening before entering AIA Tower. To obtain a Health Code, please visit https://app.ssm.gov.mo/healthPHD/page/index.html
- Once the transaction is finished, all clients will be requested to immediately leave the Consular Area to give space to other clients in observance of “social distancing”
The Consulate requests the understanding and cooperation of all Filipinos in Macau on this matter. END
